This site is an independent troubleshooting guide and is not an official Maya support channel.
Restart your device, then retry logging in to your Maya account.
On Android or Huawei, clear the Maya app cache and try again.
Avoid requesting too many OTPs in a short time to prevent a temporary lock.
Sometimes login failures happen during maintenance or temporary server issues—retry later.
Common topics: login failed, OTP delay, locked account, password reset, app not opening, server downtime.
Avoid requesting too many OTPs in a short time to prevent a temporary lock.
Quick checks: restart app, restart device, check internet, update Maya, clear cache, set time to automatic.
On Android or Huawei, clear the Maya app cache and try again.
This site is an independent troubleshooting guide and is not an official Maya support channel.